I think NTB is trying to kill me....
Posted: Fri Sep 17, 2010 10:20 pm
Strange people usually know me a whole lot better before it gets to that stage...
Before Fall Crawl I had some death wobble issues and could not get into see Lou or Dom. Dom suggested I go somewhere with an alignment rack. I went to NTB in Nashua and had them do the alignment. It was 115 or so for a years worth of alignment; allegedly you can go in as much as you need to get it redone. seeing how i drive by brail I figure this is a good deal for me. I went to Fall Crawl and the jeep was fine on the way there, but after two days of wheeling the steering felt loose and the DW was more or less back but not as bad. I brought it by Lou?s and he found one of the tie rod ends had backed out and was dangerously loose. He addressed this and a few other issues with my heep but didn?t have time to redo the alignment, so I figure no big deal, I have the year long alignment I?ll bring it back ***** at them a bit for doing crappy job and what not. I was not rude but I did speak to the manager and complained about the loose TRE and bad ball joint they had missed. So they apologized and re-did the alignment. I had to go for an inspection so I had swapped out my 35s for 29s and got my new sticker and had the alignment done. Pic?s on that later I get the jeep back to my neighbors lift replace the rear shocks and swap the 35s back on and as I?m buttoning things up I noticed BOTH ENDS of the Tie rod are spinning freely. Thank god I noticed this as god only know what may have happened on my 1.5 hr to and from the trail tomorrow, this service is really negligent and I am not a bit happy. I would stay away from this place like the plague. Any thoughts on what I should do aside never let them work on my jeep again?
Before Fall Crawl I had some death wobble issues and could not get into see Lou or Dom. Dom suggested I go somewhere with an alignment rack. I went to NTB in Nashua and had them do the alignment. It was 115 or so for a years worth of alignment; allegedly you can go in as much as you need to get it redone. seeing how i drive by brail I figure this is a good deal for me. I went to Fall Crawl and the jeep was fine on the way there, but after two days of wheeling the steering felt loose and the DW was more or less back but not as bad. I brought it by Lou?s and he found one of the tie rod ends had backed out and was dangerously loose. He addressed this and a few other issues with my heep but didn?t have time to redo the alignment, so I figure no big deal, I have the year long alignment I?ll bring it back ***** at them a bit for doing crappy job and what not. I was not rude but I did speak to the manager and complained about the loose TRE and bad ball joint they had missed. So they apologized and re-did the alignment. I had to go for an inspection so I had swapped out my 35s for 29s and got my new sticker and had the alignment done. Pic?s on that later I get the jeep back to my neighbors lift replace the rear shocks and swap the 35s back on and as I?m buttoning things up I noticed BOTH ENDS of the Tie rod are spinning freely. Thank god I noticed this as god only know what may have happened on my 1.5 hr to and from the trail tomorrow, this service is really negligent and I am not a bit happy. I would stay away from this place like the plague. Any thoughts on what I should do aside never let them work on my jeep again?