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Tom Woods
Posted: Tue Sep 07, 2010 1:33 pm
by Baseshakers
Need to give a shout out to Tom Woods. I purchased a front DS from them back in October of '08. I was inspecting things before my trip this weekend and found that the CV metal seal had come off. Removed the DS and completely disassembled and greased the CV and u-joints, then pressed the seal back in place. Called them up today and mentioned the problem. I was looking for a rebuild kit. They stated that they had issue with a supplier back then, so the CV wasn't up to their standards. Ended up sending out a rebuild kit for free, even though the shaft was almost 2 years old (180 day standard warranty). It is nice to see a company not only fess up to a problem but fix it free of charge.
Re: Tom Woods
Posted: Tue Sep 07, 2010 2:04 pm
by Scott
Just ask Dan Mick, woods is a great guy. Most often answers the phone himself.
Re: Tom Woods
Posted: Tue Sep 07, 2010 2:08 pm
by SidewaysTim
Same thing happened to me last year right before FC. They sent me 2 rebuild kits and 2 new Gold Seal U-joints. Can't beat Tom Woods for his customer service! Half of the times I've called it was Tom that answered the phone.
Re: Tom Woods
Posted: Tue Sep 07, 2010 4:45 pm
by ZAEDOCK
Tom Woods is Dan Mick approved.
Re: Tom Woods
Posted: Tue Sep 07, 2010 7:38 pm
by 84cj
Tom replaced my cv joint as well, (it let go on the way back from Moab.) Apparently the supplier of that part has been replaced too...
Curtis
Re: Tom Woods
Posted: Tue Sep 07, 2010 7:42 pm
by Coolens98TJ
Makes me want a woody even more!
Re: Tom Woods
Posted: Tue Sep 07, 2010 8:48 pm
by Scott
Coolens98TJ wrote:Makes me want a woody even more!
Re: Tom Woods
Posted: Wed Sep 08, 2010 6:04 am
by Frank
I got my Woody 4 yrs. ago. All 13& 3/8" of it are doin just fine. FjR68
Re: Tom Woods
Posted: Wed Sep 08, 2010 10:29 am
by schwalby
As some of you may remeber I am on my 3rd rear drive shaft in so many years. All failures have been 100% my fault but each time the have helped me out and have charged me next to nothing while replacing the whole thing. Can't beat those guys.