Upcoming Events and Notices

Upcoming Events

10/21 S. NH Trail Run

10/22 S. NH Trail Run

10/28 Fall Mtg., Elections, 2018 Event Planning

Interested in Joining Baystate Jeepers?
http://baystatejeepers.com/

A GREAT Experience with The Pep Boys!

A GREAT Experience with The Pep Boys!

Unread postby RalphTomaccio » Tue Jul 25, 2017

I recently ordered an item on Amazon that was sold by and shipped from The Pep Boys. It arrived in a timely manner, was in great shape and the price was good, even including free shipping. The only problem was that I realized it was too large for my needs. I called customer service and what a difference from my 4WD experience! They said it had to be returned by the same method as it was sent to me, FedX. I asked if they could give me an idea as to how much it would cost as it weighed 24 pounds. They said they would send me a return shipping label at no cost. Sounding too good to be true, I then asked what the restocking charge was. They said there is no restocking charge.

Wow! Good price, free shipping, easy return, no shipping cost to return, no restocking fee. This is what customer service should be! Pay attention 4WD.
RalphTomaccio
Trail Leader
 
User avatar
 
Joined: Sun Sep 29, 2013
Posts: 1535
Location: Slatersville RI
Jeep Year: 2012
Jeep Model: JK Wrangler

Return to Dealer / Vendor Reviews

Who is online

Users browsing this forum: No registered users and 1 guest